Help

Get in touch.

Members get clinical responses through the secure portal. The team handles everything else here.

For members

Clinical messages, refills, side effects, dose changes — message your clinician inside the portal. Response within 24 hours.

Member portal

For everything else

Account questions, billing, shipping, press, partnerships.

Email: hello@zappyhealth.com

Hours: Mon–Fri, 9 AM – 6 PM ET

Mail

Zappy Care, PBC
228 Park Ave S
PMB 88420
New York, NY 10003

Do not send prescription returns to this address. Pharmacy returns go through a separate process — see your shipment slip.

Urgent care

Zappy is not for emergencies. If you're having a medical emergency, call 911. For poison-related concerns, call 1-800-222-1222.